FAQ

Una FAQ

Garment Care

  • Turn garments inside out before washing.
  • Wash Separately: Avoid washing gym gear with heavy, embellished, or colorful items.
  • Cold Water, Delicate Cycle: Use cold water and a delicate cycle.
  • Detergent Choice: Use color-safe detergent without chlorine bleach.
  • Skip Softeners: Avoid fabric softeners and oxy clean.
  • Gentle Drying: Air dry or use a low-heat setting in the dryer.

Returns

  • Online purchases can be returned online.
  • You have 14 days from the day of receipt to initiate a return.
  • Items must be unwashed, unworn, and have original hangtags attached for a successful return.
  • Provide proof of payment is required with the return of an item.
  • Final Sale and Discounts: All sales and discounted items are final, not eligible for return or exchange.
  • Please note that customers are responsible for the shipping costs for returns.
  • Refunds are not possible for returned items. Instead, a credit will be offered for the returned item, regardless of the reason for return.
  • Exclusions: Undergarments cannot be returned.

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